Privacy Policy

At erp.fait.co.za, your privacy and data security are our top priority. This Privacy Policy explains how we collect, use, and protect your information when you use our ERP SaaS platform.

1. Information We Collect

We may collect the following:

• Personal details (e.g., name, email, phone number) during registration.

• Organization or school information needed to set up your ERP system.

• Usage data to improve service performance and security.

2. How We Use Your Information

We use your information to:

• Provide access to our ERP system and its features.

• Manage your subscription and billing.

• Improve, secure, and maintain the system.

• Communicate with you about updates, support, or service issues.

3. Data Ownership

All data you upload (students, business records, financials, etc.) remains your property. We do not claim ownership of your data.

4. Data Security

We use industry-standard measures to protect your information. However, no online service is 100% secure, so we encourage you to also maintain backups of your data.

5. Sharing of Information

We do not sell or share your personal data with third parties. Information may only be disclosed if required by law or to comply with legal obligations.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and system performance. You can disable cookies in your browser settings.

7. Your Rights

You may:

• Access or update your account details at any time.

• Request deletion of your account and data by contacting us at support@fait.co.za.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@fait.co.za